Business emails are the best way of communication in the modern era. When the email is for your family or friends, then you may be as casual as you want but when it is business-oriented you have to follow some rules.
- The subject line is the important part of the Email which is simple, specific but describes the gist of your Email. The goal of a subject line is to get your reader to open the email without tricking them.
- The audience includes who are added in "To", "CC" and "BCC" fields but the main focus should be on those in the “To” field. The "To"' field is for the direct audience who needs to reply or take action from the email content. The 'CC:' field is for readers who need to receive the email conversation for reference or clarity, but do not need to take action nor reply. The 'BCC:' field is for the audience who only needs to see the initial email and none of the later chain of replies.
- Start your Email with greetings as it creates a good first impression of you.
- If a person has replied to your email, then you should thank him/her by writing "Thank you for your reply".